Last updated: 11/08/2024
Wag & Tails Home Pet Groomer (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and use our home grooming services and pet accessories offerings across India. By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you use our services, we may ask for the following personal information:
- Name
- Contact information (email address, phone number)
- Address for service visits
- Pet information (name, breed, age, etc.)
- Payment details (processed securely by third-party payment gateways)
b. Non-Personal Information
Cookies and similar tracking technologies for analytics and marketing
Usage data such as your IP address, browser type, and operating system
Browsing activity on our website
2. How We Use Your Information
We use the information collected to:
- Comply with legal obligations
- Provide home grooming services and deliver pet accessories
- Communicate with you regarding appointments, inquiries, or updates
- Process payments for services and products
- Improve our website, products, and services
- Send promotional offers and newsletters (if you opt-in)
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners or service providers for the following purposes:
- Processing payments through secure third-party payment processors
- Delivering products and services to your home
- Sending marketing communications (only if you have opted in)
- Complying with legal or regulatory requirements
4. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to improve user experience, monitor website traffic, and understand usage patterns. You can adjust your browser settings to refuse cookies or alert you when cookies are being used. However, some website features may not function properly without cookies.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.
7. Your Rights
You have the following rights regarding your personal information:
- Access, update, or delete your personal information
- Withdraw consent for marketing communications at any time
- Request a copy of the personal data we hold about you
- Lodge a complaint with the appropriate data protection authority if you believe we are handling your data unlawfully
8. Children’s Privacy
Our services are not directed toward children under the age of 18, and we do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take appropriate action to remove the information
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Wag & Tails Home Pet Groomer
Email: info@wagandtails.store
Phone: +91 730 776 9104 / +91 639 361 6359
Address: 7/43 D-2, Tilak Nagar, Kanpur, Uttar Pradesh – 208002
By using our website or services, you consent to the terms outlined in this Privacy Policy.